SupportCandy Helpdesk & Ticketing System
SupportCandy brings professional-grade customer support directly into your WooCommerce store. Manage queries, track issues, and build better customer relationships—all within a clean, customizable, and easy-to-use interface.
Just another plugin or something more?
SupportCandy is a powerful yet lightweight helpdesk and ticketing system for WordPress that simplifies customer support without performance or customization limitations. With flexible ticket management, filtering, and customization options, it helps you deliver better support and build long-term customer relationships.
Fully Self-Hosted & Flexible
SupportCandy is a truly self-hosted helpdesk with no limits on agents or tickets, giving you full control over your data within WordPress. With flexible custom fields for tickets, agents, and customer profiles, you can collect and manage exactly the information your support team needs.
Private Notes & Smart Filtering
SupportCandy lets your team collaborate using private internal notes while keeping conversations hidden from customers. With advanced and saveable ticket filters, agents can quickly organize, track, and manage tickets the way they work best.
Real-time email notifications
SupportCandy allows you to create several email notification templates for triggers such as a new ticket, ticket reply, change status, etc. In addition, you can add conditions to these email templates, which will only notify if the given conditions are satisfied.
REST API
Streamline your application connectivity with our top-of-the-line, industry-standard REST APIs, designed with the highest level of security measures to ensure your data remains safe and protected.
Extend SupportCandy Your Way
SupportCandy extensions let you enhance your helpdesk with advanced capabilities like automation, reporting, workflows, customer satisfaction tools, and more. Enable only what you need and build a support system that scales with your business—without unnecessary complexity.
Connect SupportCandy with Your Favorite Tools
Integrate SupportCandy with popular WordPress plugins and third-party tools to streamline communication, automate processes, and improve response times. From eCommerce and forms to email and collaboration tools, everything works together smoothly.
Simple, straight forward pricing.
Explore the pricing options for SupportCandy plugin, offering competitive rates for exceptional customer support. Take advantage of our SupportCandy pricing plans and enjoy a 14-day money back guarantee for a risk-free experience
Yearly
Lifetime
Personal
$79
$
59
25
Billed yearly, until cancelled -
1 Site License
-
1 Year Plugin Updates
-
1 Year Priority Support
-
All Extensions Included
-
All Integrations Included
Professional
$149
$
111
75
Billed yearly, until cancelled -
5 Site License
-
1 Year Plugin Updates
-
1 Year Priority Support
-
All Extensions Included
-
All Integrations Included
Popular
Agency
$299
$
224
25
Billed yearly, until cancelled -
20 Site License
-
1 Year Plugin Updates
-
1 Year Priority Support
-
All Extensions Included
-
All Integrations Included
Personal
$249
$
186
75
-
1 Site License
-
Lifetime Plugin Updates
-
Lifetime Priority Support
-
All Extensions Included
-
All Integrations Included
Professional
$499
$
374
25
-
5 Site License
-
Lifetime Plugin Updates
-
Lifetime Priority Support
-
All Extensions Included
-
All Integrations Included
Popular
Agency
$999
$
749
25
-
20 Site License
-
Lifetime Plugin Updates
-
Lifetime Priority Support
-
All Extensions Included
-
All Integrations Included
Free Vs Pro: Find the right plan for you
Compare essential features and unlock the advanced capabilities with Pro.
All free features
Email piping
Assign agent rules
Workflows
Service level agreements (SLA)
Usergroups (Company)
Agentgroups (Team)
Satisfaction survey
Timer (Time tracking)
Productivity suite
Reports
Private credentials
Schedule tickets
Canned reply
Automatic close tickets
Export tickets
Print ticket
Webhooks
Premium support
Unlimited tickets
Unlimited custom fields
Unlimited agents
Unlimited custom statuses & categories
Guest tickets
Email notifications
Unlimited attachment
Advanced filters
Rest API
Collision detection
Email CC, BCC
Private notes
Free Vs Pro: Find the right plan for you
From automatic exchange rates to flexible currency control — everything you need to sell worldwide.
Features
Free
Pro
Add multiple currencies to your store
Sets the position of the currency symbol
Set custom thousand separator for prices
Customise the decimal separator
Set the number of Decimal places
Add a currency fee if needed
Choose a fixed or percentage-based fee
Round currency to base or ceiling
Enable checkout in a different currency
Assign payment methods to specific currencies
Display a notice for currency enforcement
Enable currency switcher on product pages
Set the switcher position on product pages
Use a shortcode anywhere on the site
Customise the switcher size and text
Use geo aPI to auto-detect currency by country automatically or manually
Update exchange rates automatically
Force checkout currency based by customer's billing or shipping country
Choose an exchange rate API from multiple sources
Screenshots
