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From personal blogs to enterprise sites, 15,000+ users rely on our tools every day. We don’t just build software, we build solutions that people love to use.

World-Class Support, 4.9 Stars Strong.

We believe the best support comes from the people who actually build the product. Whether you are using our free tools or are one of our 5,000+ premium customers, you get direct access to experts who know WordPress inside and out. Our near-perfect satisfaction rate isn’t an accident—it’s our standard.

Real Stories from Real Users.

As developers who specialize in customer support software, we know how much every interaction matters. We’re proud to maintain a near-perfect satisfaction rate across the WordPress ecosystem.

We ended up choosing SupportCandy as our new helpdesk, after testing three different plugins for WordPress. The plugin has a lot of different options included and is very customizable. So the job to create a helpdesk that meets your requirements should not be too difficult. The plugin could be used as is. But there is also a bunch of extensions available if one should need to create a more advanced helpdesk environment. I also have to add some credit to the support team. We have been in contact with them a couple of times, and they are always helpful and quick to reply. I have no problem to recommend using SupportCandy with WordPress as your new helpdesk.

Since 2019, I’ve been a customer of SupportCandy. Every time I encounter a problem, it gets resolved quickly. Over these years, my impressions of SupportCandy are as follows: High code quality, with quick resolutions whenever issues arise. Customer service responds swiftly, always viewing issues from the client’s perspective and providing client-friendly solutions. They’ve consistently maintained a high level of service. From when I first became a customer of SupportCandy in 2019 until now, they have consistently delivered. This is quite rare and commendable.

Very happy about my experience using SupportCandy. As a first time implementing a help desk system, every request from our client was already covered in advance by SupportCandy team. Highly recommended.

This plugin is everything we needed for our clients website. The amount of features on the free version is just great and support helping prior to me buying add-ons. It makes you actually want to invest in the plugin. I wish more plugin owners would offer more free features as if they provide the basic you will 100% want to invest more in them.

SupportCandy was simple to set up and I had no significant difficulties in getting things like email integration working. It’s a full-featured solution for a very reasonable price. If you’re looking for a self-hosted product, I’d recommend it highly. I had a couple of issues after a major update and the support team were responsive and knowledgeable. A great product if you’re looking for something capable that doesn’t have a high ongoing cost.