At PSM Web Solutions PVT LTD, your privacy matters to us. We are committed to handling your personal data with care, transparency, and responsibility. This policy explains how we collect, use, and safeguard your information when you interact with our website or use our plugins.

Who are we
We are PSM Web Solutions PVT LTD, a software company that develops premium WooCommerce plugins to enhance online stores around the world.

Address: 401, Nilkanth Heights, Sawata Road, Shrirampur, Maharashtra, India – 413709


What Personal Data Do We Collect and Why?

Comments
When visitors leave comments, we collect the information shown in the form along with the visitor’s IP address and browser user agent to help with spam detection.

An anonymized string (hash) from your email address may be shared with the Gravatar service. Once approved, your profile picture is visible with your comment.

Media Uploads
Avoid uploading images with embedded location data (EXIF GPS) to the site. Other users may download and extract such data from uploaded images.

Support Ticket & Contact Forms
We collect your name, email, IP address, and other relevant details to provide personalized and effective support.

Cookies
Comment cookies save your name, email, and website for future convenience.
Login cookies store your login and display settings. These expire after a set time.
Temporary cookies determine browser compatibility and are deleted once you close your browser.
If you edit or publish content, a cookie with no personal data stores the post ID and expires after one day.

Embedded Content from Other Sites
Articles on this site may include embedded content (e.g., videos, images). These behave as if you visited the source site directly and may collect data and track interactions.

Purchase Data
During checkout, we collect:
Name, billing/shipping address, email, phone number
Location and traffic data (IP, browser type)
Product pages and content viewed
Reviews or comments
Account email and password for registered users

We use this data to:
Process orders and provide service updates
Respond to queries or refund requests
Offer technical/customer support
Improve our website and services

Note: We do not store your credit/debit card information. Payments are securely handled via third-party gateways.

Who Do We Share Your Data With?
We do not share your personal data with any third-party service or individual. All data is securely stored and used only within PSM Web Solutions PVT LTD for support and functionality.

How Long We Retain Your Data
Comments and their metadata: Indefinitely
Registered user data: Stored in user profiles
Checkout information: Retained unless you request deletion
Support tickets: Retained indefinitely to improve service and track history
You can view, edit, or delete your account data anytime through your account dashboard.


What Rights Do You Have Over Your Data?
If you’ve left comments or created an account, you can request a copy of your personal data or ask for it to be deleted. This excludes data we’re required to retain for legal or administrative reasons.

Where Do We Send Your Data?
Comments may be screened through automated spam detection tools to ensure site integrity.