PSM Plugins is dedicated to providing high-quality WooCommerce extensions that drive growth for your online store. While we stand behind the reliability of our products, we recognize that circumstances can vary. To ensure your peace of mind, we provide a fair and transparent refund policy should a plugin not be the ideal solution for you.

Eligibility Conditions for a Refund Request

You are within 14 days of the original purchase date of the plugin.

Refund requests after 14 days of purchase will not be accepted.

Renewal payments are non-refundable.

You have purchased a plugin and, after installation and testing, found it does not meet your business needs or technical requirements.

OR

You encountered a technical issue that we were unable to resolve, rendering the plugin unusable for your setup. In such cases, we may ask for more information to help us improve the plugin.

Additional refund conditions:

You’ve made a genuine attempt to contact our support team and allowed us to troubleshoot or resolve the issue.

If the problem stems from plugin installation or failure to perform core functionalities, your refund request will be considered.

Issues caused by third-party themes, plugins, or customizations are not valid grounds for a refund.

If a refund is granted, you must deactivate and uninstall the plugin from your site.

When will the money appear in my account?
Once we initiate your refund, it may take up to 7 business days for the funds to be deposited into your original payment source. In case of a delay, we can provide the ARN (Acquirer’s Reference Number) upon request, which you can share with your bank to track the refund’s status.

Additional Notes
Refunds are issued at the sole discretion of PSM Plugins.

By purchasing from our site, you agree to this refund policy and waive any rights to dispute it through legal or alternative actions.

PSM Plugins is not responsible for exchange rate fluctuations between the purchase and refund dates.